Privacy Policy

1. Introduction

Reverse Mortgage Quotes Explained LLC (“Company,” “we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, purchase our services, or communicate with us.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

• Name

• Email address

• Phone number

• Documents you upload for review (loan estimates, quotes, fee sheets, etc.)

• Notes or messages you send us

• Billing information (processed securely through a third-party payment processor)

B. Automatically Collected Information

• IP address

• Browser type

• Device information

• Cookies and usage analytics
  (Used only to improve website performance.)

3. How We Use Your Information

We use your information only for the following purposes:

• To provide educational review and analysis of your reverse mortgage quotes

• To respond to your questions

• To deliver reports or documents

• To schedule consultations

• To process payments

• To improve our website and services

• To maintain internal records

• To comply with legal obligations

4. How We Protect Your Information

We use industry-standard security measures, including:

• Secure encrypted document storage

• Password-protected accounts

• Encrypted payment processing through trusted third-party providers

• Limited internal access to client files

We do not sell, rent, or share your information with lenders or marketers.

5. Sharing Your Information

We do NOT share your information with:

• Lenders

• Mortgage brokers

• Marketers

• Third-party advertisers

We may share information only in these limited situations:

1. Service Providers
   (e.g., payment processors, secure document storage services)

2. Legal Requirements
   If required by law, court order, or government request.

3. Protection of Rights
   To protect our legal rights, prevent fraud, or address misuse of our services.

6. Document Uploads

When you upload documents for review:

• Only necessary pages should be included

• Social Security numbers should be withheld or redacted when possible

• Documents are stored only as long as needed to complete your review

• You may request deletion at any time

7. Cookies & Analytics

Our website may use:

• Cookies

• Analytics tools

• Basic tracking to improve user experience

We do not use tracking for marketing or advertising to seniors.

8. Payment Security

All payments are handled through secure third-party processors such as Stripe, PayPal or Square

We do not store or have direct access to your credit card information.

9. Your Rights

You may request:

• A copy of the information we have about you

• Correction of inaccurate information

• Deletion of your information (unless legally required to retain it)

• Clarification of how your data is used

To make a request, contact:

📧 Joe@reversemortgagequotesexplained.com
📞 See homepage

10. Data Retention

We keep your documents and information only as long as necessary to:

• Provide your service

• Comply with legal or regulatory requirements

• Maintain accurate business records

You may request early deletion at any time.

11. Children’s Privacy

Our services are not intended for individuals under 18 years old.
We do not knowingly collect information from minors.

12. Third-Party Links

Our website may link to external resources or educational sites.
We are not responsible for their privacy practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
The “Effective Date” above will reflect any updates.

Your continued use of our services constitutes acceptance of changes.